Sales Policy
Effective Date: January 1, 2025
Address: 722 Wabash Ave, Carthage, Illinois
Contact Email: info@lyresopic.com
At Lyresopic, we strive to provide a transparent and seamless shopping experience. This Sales Policy outlines the terms and conditions governing all purchases made on lyresopic.com. By shopping with us, you agree to the provisions described below.
Pricing
All prices displayed on lyresopic.com are in United States Dollars (USD) and exclude taxes, shipping fees, and any additional charges unless explicitly stated. Taxes are calculated at checkout based on the shipping address and applicable laws.
Promotions, discounts, and special offers are subject to terms and conditions, including eligibility, duration, and product availability. Discount codes must be entered at checkout and cannot be applied retroactively. Unless explicitly stated, promotions cannot be combined.
If a pricing error occurs, Lyresopic reserves the right to cancel or modify affected orders. Customers will be notified promptly and offered the option to reorder at the corrected price or receive a full refund.
Product Descriptions and Availability
Lyresopic ensures that all product descriptions, specifications, and images are accurate and up to date. However, slight discrepancies may occur due to manufacturing differences or display settings.
Product availability is updated in real time. If a product becomes unavailable after an order is placed, Lyresopic will notify the customer immediately and offer the following options:
- A similar product of equal or greater value as a substitute.
- Placement of the item on backorder, with an estimated restock date provided.
- A full refund for the unavailable product.
Order Placement
When an order is placed, customers receive a confirmation email with details, including product descriptions, quantities, prices, and shipping fees. This email serves as acknowledgment of the order but does not guarantee acceptance.
Lyresopic reserves the right to cancel or modify orders under the following circumstances:
- Fraudulent Activity: Suspected unauthorized transactions.
- Pricing Errors: Incorrect pricing or product information.
- Stock Issues: Insufficient inventory to fulfill the order.
If an order is canceled, customers will be notified, and any charges will be refunded promptly.
Payment Terms
Payment is required at the time of purchase. Lyresopic accepts the following payment methods:
- Credit and debit cards (Visa, MasterCard, American Express, Discover).
- Digital wallets (PayPal, Apple Pay, Google Pay).
Payments are securely processed, and orders are not confirmed until payment authorization is complete.
Order Modifications and Cancellations
Orders can be modified or canceled within 24 hours of placement by contacting customer support at info@lyresopic.com. Once an order has been processed or shipped, changes may no longer be possible.
Returns and Refunds
For detailed information about returns, refunds, and exchanges, please refer to our Refund and Returns Policy.
Bulk and Wholesale Orders
For bulk or wholesale purchases, specific terms may apply. Customers are encouraged to contact our team at info@lyresopic.com for tailored agreements and support.
Customer Support
For assistance with orders, product inquiries, or billing questions, contact our customer support team at info@lyresopic.com or call us at (217) 357-2599 during business hours.
Policy Updates
Lyresopic reserves the right to update this Sales Policy to reflect changes in business operations or legal requirements. Updates will be posted on lyresopic.com, and customers will be notified of significant changes via email or website announcements.